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q000117

advICE :Support :KB : q000117

My system says it will report to http://snitch.networkice.com.

This article applies to: BlackICE Defender.

SUMMARY

There is a bug in the v1.9.4 user interface that accidentally adds the configuration options to the .ini file designed to allow the product to forward intrusion information to a centralized server. This is purely a cosmetic issue. The product does not have the ability to act upon these options. In particular, no version of the product has ever contacted snitch.networkice.com.

DETAILS

Built into the corporate product is the ability to report intrusions to a centralized console. We are looking to add this feature to our consumer product in the future, as described in article q000116. Unfortunately, pre-release aspects of this that we made available only to beta customers have 'leaked' out to a general release. This bug is cosmetic only, but it has worried some people.

This bug only affects versions 1.9.2 (beta) and 1.9.4 (release). In version 1.9.2-1.9.4, a bug in the user interface would accidentally attempt to enable the options for consumer users. The entries in the "blackice.ini" configuration file look something like:

 
icecap.url = http://snitch.networkice.com:88 
... 

The bug happens when the user clicks on the ICEcap tab, then clicks on another tab or "Apply". Accidentally, the system will add entries to "blackice.ini".

However, these entries are harmless for several reasons:

  • The product is not able to act upon these entries unless the user knew exactly how to enable them by manually editing the file.
  • In the latest version (1.9.6) the reporting code has actually been removed, so even knowlegeable users cannot activate this feature.
  • Even if the product attempted to report, it still wouldn't work because 'snitch.networkice.com' doesn't exist (and has never existed). This domain name does not resolve to an IP address. (The 1.9.4 beta would indeed attempt to resolve this domain name, but fail). You can verify this yourself by attempting to ping snitch.networkice.com.
  • Even if the DNS name resolved to an IP address, we have no server that would accept these incoming reports at port 88. You could verify this yourself by TCP port scanning our address ranges.

Our intention is to set up a server that customers, on a voluntary basis, can forward us alerts. Some people have proposed the word "snitch" implies tattling on unlicensed/illegal copies of our product, or that it would snitch on the activities of our users. That is not the case; instead the name 'snitch' was an in-house code-name implying that our customers would report to us about hacker intrusions, thereby 'snitching' on the hackers. Users might want to consult the software privacy policy page for more information on this topic.

As mentioned above, this new feature has not yet been scheduled to go online. We put it into a beta version (1.9.2) to allow customers who wanted to try out this feature to do so. Unfortunately, we never got around to that phase of testing (we never did setup the 'snitch' server), and we didn't disable it correctly in the user interface for the release (1.9.4).

 
Keywords:  
Version:  1.9 
Fixed:    1.9.6 
Modified: 2001-04-28 
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